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Topic : MADDS.COM Online Triumph Catalog Issue
 Author 
Post  
 narsisco_lopez 
Thor
Reg. Date : 09/09/2010
Posts : 2,765
Location : Golden (Showers!), Colorado, United States
Posted : 22 Feb 2011 - 21:51   Post title : MADDS.COM Online Triumph Catalog Issue
 
I emailed Chris at MADDS.COM to ask about the price on something and also asked about why the Triumph Cruiser catalog for the Thunderbird is only showing 2 pages of accessories. Here's his response...

Triumph uploaded the new 2011 Parts Catalogs and have seriously dropped the
ball. Half of the online catalogs are missing items from the 2011 paper
copies and every Triumph Dealer using PSN web hosting is experiencing the
same problem. I am currently working with Triumph to get this corrected. I
am hoping they will be getting this fixed shortly.

If you talk to anyone just tell them to email me with what they are looking
for. Sometimes it is the easiest way to get in-touch with me as many people
are looking for items not on the website.

Thank you for the heads up I will try and get Triumph to light a fire as we
are going on the 2nd week with this issue.


 
2012 Storm (SOLD!)
Other Bikes:
2003 Suzuki DRZ400E (plated - my dual sport/mountain trail/camping bike)
Past Bikes:
2012 K13S
2009 KTM 990 Adventure
2010 Triumph Thunderbird 1600 (the Alien Queen)
2009 Triumph Sprint ST (another great bike!)
2007 Kawasaki ZX10R
2000 Kawasaki ZRX1100
1975 Honda SB550T "Clubman"
1981 Kawasaki KZ1000J
1985 Suzuki GS550E
1978 Yamaha 650 Special
 Author 
Post  
 cnotte 
Set
Reg. Date : 24/02/2011
Posts : 3
Location :  United States
Posted : 07 Mar 2011 - 17:04   Post title : Re: MADDS.COM Online Triumph Catalog Issue (Re: narsisco_lopez)
 
Hey guys its Chris from MADSS.com just wanted to update you guys with the issues we were experiencing with our Online Catalogs.

As of Saturday 03/05/11 our catalogs have been updated and all available Triumph accessories should be available for viewing/purchase.

If anyone is still having any issues finding a product please contact me at info@madss.com and I will work on getting it corrected.

Sorry for any inconvenience this may have caused and thank you for sticking it out with us while we resolved this issue.

Chris Notte
MADSS.com

1-866-623-7726
info@madss.com

 Author 
Post  
 jason0019 
Set
Reg. Date : 26/10/2010
Posts : 63
Location : Beverly, North of Boston, MA, United States
Posted : 08 Mar 2011 - 20:40   Post title : Re: MADDS.COM Online Triumph Catalog Issue (Re: cnotte)
 
Its definitely updated! Gosh, that's a dangerous site...what doesn't my bike need?

Awesome selection and awesome prices.

Chris, you'll be hearing from me soon. Thanks and take care.

Jason

 Author 
Post  
 Anaconda44 
Set
Reg. Date : 16/01/2011
Posts : 53
Location : CT, United States
Posted : 08 Mar 2011 - 23:29   Post title : Re: MADDS.COM Online Triumph Catalog Issue (Re: narsisco_lopez)
 
First post here.....

After finding parts numbers online I called Chris last week and ordered a bunch of parts from him. The parts arrived Monday and look great! Can't wait to install them. Dealing with Chris was a pleasure and will deffinitly order from him again, esp after seeing all the other stuff now!

John D.

 
2010 Blue/White Thunderbird 1700